Medical Claim
Submission Guidelines

We make medical claim submissions simple and seamless, ensuring you get the support and value you deserve.

Guidelines

Step-by-Step Guide

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Eligibility Check

Review your insurance policy documents for covered services and exclusions. Verify your current policy status and effective dates. Check for any waiting periods or pre-authorization requirements for specific treatments. Understand your deductible, co-payment, and out-of-pocket maximums.

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Gathering Documents

Obtain detailed medical bills from your healthcare provider. Collect all relevant diagnostic reports and lab results.
Secure referral letters or prescriptions, if required by your plan. Keep a copy of your insurance card and any personal identification.

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Online Submission

Log in to your Health Claims Navigator account.
Navigate to the "Submit a Claim" section. Fill in all required fields accurately, including patient and provider details.
Upload scanned copies of all your supporting documents clearly. Review your submission for accuracy before finalization.

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Claim Status Tracking

Review your insurance policy documents for covered services and exclusions. Verify your current policy status and effective dates. Check for any waiting periods or pre-authorization requirements for specific treatments. Understand your deductible, co-payment, and out-of-pocket maximums.