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What are the procedures and required documents to open an accident claim?

Visit one of our MCC branches located in Amman (8th Circle), Irbid or Aqaba with your vehicle, accident report (police sketch), ID, and driving license.

How are vehicles compensated for damage resulting from accidents?

What benefits are included in the roadside assistance service?

Vehicle license renewal, unlocking locked vehicle doors, fuel delivery, vehicle charging and other services.

Can motor insurance be issued or renewed online?

Yes, through our website or GIG Jordan application on your phone.

What is the company’s registered name for writing a cheque?

Gulf Insurance Group – Jordan.

How can chronic medications be dispensed?

We require a medical report to be submitted to us along with a fully complete chronic medication form and we will coordinate the pickup of your medications from your preferred pharmacy.

Can insurance premiums or due payments be paid through eFAWATEERcom?

Yes, this option is available.

Can I verify coverage for a specific medical procedure?

Yes, you may provide our approvals team with the diagnosis and they would inform you of their decision based on your policy terms.

What features are available through the GIG Jordan application?

You may view our insurance plans, medical networks, create an account, access your insurance profile, issue new policies, renew existing policies and access our rewards program Yalla GIG.

Is it possible to obtain insurance through the Amman Chamber of Commerce (ACOC), and what documents are required?

This plan is available to all ACOC members, by presenting us with your ACOC membership along with a filled application form ID and family book.

What is the difference between health insurance categories?

Our plans vary depending on number of forms, insurance class, annual limits, and premiums.

Can insurance be issued for a child alone or for one family member only?

It is not possible to cover one family member alone, coverage is offered to all family members available in the Family Book.

Can dental insurance be issued separately?

Dental cover is an additional benefit to our Medical policies, thus cannot be sold separately.

Can the insurance premium be paid in installments?

Yes, installments are available through bank cheques or credit cards.

What benefits can be obtained through Yalla GIG feature in the GIG Jordan application?

Yalla GIG is our customer rewards program, where your insurance policies turn into valuable points. These points can be redeemed as cash, credit to your GIG account, or exchanged for vouchers across a wide selection of partners and service providers.

How can I collect points through the Yalla GIG program?

You receive complementary welcome points upon registration, and you continue earning points for every new policy, renewal, referral and more.

What documents are required to issue health insurance?

A fully filled medical application form, in addition to your ID and family book.

How can I check the medical network details?

You may access our medical network through our website or mobile application.

What are the coverages of domestic workers insurance? And what documents are needed?

Our domestic workers policy covers a wide range of benefits that include coverage for the death of a worker due to an accident or suicide, transportation of mortal remains, hospital emergency cases, ...etc. 
To issue this policy we request copies of the sponsors ID and the workers passport.